Dog collar resizing is free. You simply pay for shipping (both ways).
We always stress the importance of taking precise measurements of your pets neck in order to have a perfectly sized dog collar. If your pet grows, gains weight or you simply ordered the incorrect dog collar size, please let us know and we can resize the chain for you.
Any shipping costs to send the Deluxe Dogs products to our warehouse in Toronto, will be the responsibility of the customer.
Please be sure to review our Returns & Exchanges section as terms and conditions do apply.